We've made shipping and returns easy for your convenience!

☞ Shipping Policy

We ship within 2 business days. The arrival time of your order will depend on your location and other factors

You will receive an email notification once your order is shipped, and you can check tracking information on the order pages.

Design and quality will always come first at Archiology as we work to bring a combination of beauty and functionality to our products.

We’ll never stop striving to become the most customer-centric lighting and furniture designer in the world. 

☞ Return Policy

Our policy lasts 90 days. If 90 days have gone by since your purchase, unfortunately, we can’t offer you a refund or exchange. To be eligible for a return, your item must be unused and in the same condition that you received it.

If you receive a defective or damaged item, please contact us using our Contact Form for assistance. Depending on your situation, a return may not always be necessary.

All orders qualify for free returns within 90 days of purchase. To initiate a return, please contact us through Chat or Contact Form.

Returned items must be in new condition and include all original packaging and components.

Prior approval from Archiology is required before shipping returns back to our warehouse. Please make sure you get the correct return information from Archiology customer service team.

Returns must be postmarked within 90 days of purchase or within 7 days of receiving approval and a prepaid label from Archiology, whichever is later.Items should be carefully repackaged to prevent damage during return shipping.

Original shipping costs are nonrefundable.Our goal is to process returns smoothly. However, if a return is not shipped according to our guidelines or is received in poor condition, restocking fees may apply and the refund could be denied in full.

We encourage customers to handle returns responsibly to avoid any inconvenience.If you cannot find the answer you need in our support center, please contact us directly for assistance.

☞ Refund Policy

Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.

If you are approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within a certain amount of days.